AAT Streamlines Online Payments with Rapid Payment Gateway Integration
Client Overview
The Association of Accounting Technicians (AAT) is a leading professional body providing qualifications and membership services to accounting professionals worldwide. To enhance their digital offerings, AAT sought a seamless payment solution that could be integrated into their main website and CRM platform. The goal was to enable customers to easily purchase training courses, qualifications and professional memberships online. Recognizing the complexity of their growing digital ecosystem, AAT required a partner who could implement a secure and robust payment gateway and they turned to PSP while also involving their in-house IT team for a collaborative approach.
Challenge
AAT’s key challenge was integrating a new payment gateway to streamline payment processes across their platforms while adhering to a tight six-week deadline. The technical landscape was complicated by their bespoke digital ecosystem, which includes Node.js, Drupal and Angular hosted on AWS. Ensuring compatibility across these technologies was critical, as was maintaining data integrity and a consistent user experience. Given the high level of complexity, the project needed to be delivered within the strict timeframe while also leveraging the in-house knowledge and expertise of AAT's IT team.
Solution
PSP worked hand-in-hand with AAT's internal IT team to assemble a comprehensive and collaborative project team. PSP provided specialists including business analysts, CRM developers and full-stack developers experienced in Node.js, Angular and Drupal. Meanwhile, AAT’s in-house IT team played a critical role in providing domain expertise on their existing systems, infrastructure and workflows. Together, both teams ensured seamless integration between the payment gateway, AAT’s website and their CRM platform.
The collaborative approach started with jointly selecting a payment gateway that met AAT's needs for security, scalability and ease of use. AAT’s IT team contributed valuable insights into the existing infrastructure, while PSP developers created custom connectors to bridge the new payment gateway with AAT’s complex architecture. AAT’s IT specialists assisted in system configuration and data security, ensuring compliance with internal protocols. Agile methodology was employed across both teams, with daily stand-ups and feedback loops facilitating efficient problem-solving and collaboration throughout the process.
Results
The joint effort between PSP and AAT’s in-house IT team enabled the payment gateway integration to be successfully completed within the six-week timeframe. Together, both teams delivered a seamless, secure payment solution that allows AAT customers to purchase training, qualifications and memberships with ease. The collaboration resulted in reduced manual processing, improved user experience and a unified view of transactions across both the website and CRM platforms. The new system was integrated without disruption to existing services and has become a core component of AAT’s digital ecosystem.
Conclusion
The partnership between PSP and AAT’s in-house IT team was key to the successful delivery of the payment gateway integration. By combining PSP's technical expertise with the in-depth system knowledge of AAT’s internal team, the project was completed on time and to the highest standards. This collaboration demonstrates the power of leveraging both internal and external resources to meet business goals, even under tight deadlines. The streamlined payment experience now supports AAT’s broader mission of enhancing digital services and operational efficiency.