Client Overview

The Chartered Institute of Procurement and Supply (CIPS) is a leading global professional body dedicated to promoting and enhancing procurement and supply chain standards. With an extensive membership base and a complex range of operations, CIPS needed a solution to gain better insights from their vast amounts of data to support decision-making and strategic planning. They turned to PSP to implement Power BI and create a data-driven environment that could deliver real-time insights and comprehensive analytics.

Challenge

CIPS faced challenges in extracting meaningful insights from their existing data due to inconsistent data practices and fragmented information sources. Without a streamlined system for visualising and analysing data, it was difficult for the organisation to identify trends, monitor key performance indicators (KPIs), or make data-driven decisions. They required a solution that could not only clean and organise their data but also present it in an accessible and visually compelling way, allowing stakeholders at all levels to understand and act on the insights generated. CIPS engaged PSP to implement a robust business intelligence solution that would transform their raw data into actionable insights.

Solution

PSP began by conducting a thorough analysis of CIPS’s current processes, systems and data practices. Our Business Analysts worked closely with key stakeholders to map out existing workflows and data flows, ensuring a detailed understanding of the data sources and the specific metrics CIPS wanted to track. This collaborative approach helped define clear objectives and establish what success would look like for the project.

Once the requirements were gathered, our Solutions Architect evaluated various Power BI configurations to determine the best fit for CIPS’s needs. After selecting the optimal solution, we built a set of detailed project requirements and established a timeline that balanced project scope with delivery expectations. Our team then embarked on a full-cycle implementation, beginning with data cleaning and preparation to ensure a solid foundation for reliable analytics. We developed interactive dashboards featuring charts, graphs and other visual elements to represent key metrics, such as membership growth, course performance and user engagement.

The project concluded with a successful launch of Power BI at CIPS, accompanied by a comprehensive training programme to empower their staff to use the new tools effectively. We also provided ongoing support to address any post-launch questions and help them adapt the system as their needs evolved.

Results

The implementation of Power BI transformed the way CIPS interacts with its data. The new solution provided a single, centralised platform for visualising and analysing data, enabling them to monitor key metrics in real-time. The intuitive dashboards created by PSP empowered stakeholders to explore trends, generate custom reports and make data-driven decisions quickly and confidently. By consolidating their data into a cohesive system and presenting it through clear, interactive visuals, CIPS gained deeper insights into their operations, ultimately improving strategic planning and organisational efficiency.

Conclusion

PSP’s end-to-end implementation of Power BI provided CIPS with a powerful toolset for understanding their data and driving informed decision-making. From initial process mapping to post-launch support, PSP’s structured approach ensured that the solution aligned perfectly with CIPS’s objectives and delivered immediate value. The successful deployment has set the foundation for CIPS to continue leveraging data as a strategic asset, enhancing their ability to support members and uphold high standards across the procurement and supply profession.