When your business implements a new system, communication barriers and poorly defined objectives often lead to project delays and the final solution not delivering all its specified requirements.
If you need support from an expert for selecting and implementing the right CRM, finance or other business system, outsource a Business Systems Analyst (BSA) to ensure your business objectives are clearly translated into technical and project requirements.
Systems analysts are an essential part of any IT team and play a key role in optimising the use and value for money of the technology in an organisation. Our approach to systems analysis includes:
1. Systems and Process Analysis
Many businesses work in silos, with departments working separately from each other. Our Business Analysts build a catalogue of all business processes to give you a holistic view of your entire business and how your processes and systems come together. Process maps help you visualise your business's life cycle and allow you to walk through your complete processes and where they link with your systems.
2. Requirements Gathering
Also known as the 'to be' stage, this is how you want your future business process to be. We'll engage with your executive team to establish the strategy and direction of the business to create a roadmap which will bridge the gap between your current business processes and your objectives and goals.
3. Solution Selection
Choosing the right solution is critical for your business and digital transformation. Our BSAs use their analytical skills to identify the best technology and process improvements for your business. By aligning potential solutions with your wider business goals, we can select and implement the right system that meets all your project goals and ultimately provides genuine value to your business.