Continuous Monitoring
Continuous Monitoring
Ongoing monitoring of your MSP, analysing incident response times, security measures and regulatory compliance, among others.
Impartial
Impartial
We don’t hold partnerships with other suppliers, giving us complete impartiality when dealing with all vendors.
Contract Negotiation
Contract Negotiation
Our professionals can negotiate on your behalf to get you the most cost-effective price on your contracts.
SLA & KPI Tracking
SLA & KPI Tracking
We'll ensure your providers are meeting all your contractually-agreed SLAs, and alert you to missed targets.
Speed Up Procurement
Speed Up Procurement
Our overall procurement service will speed up your procurement process while optimising your ICT costs.
Standardise Procedures
Standardise Procedures
Make your future outsourcing more efficient through standardised contract onboarding documentation for your school.
ICT outsourcing in schools is a growing trend as it can save them time, money and resources by offloading the maintenance and support for the IT systems to a third party.
However, when contracts and managed service providers (MSPs) are put in place and left unmanaged, you could end up paying for services you don’t receive or overspend for your IT.
At PSP, we can perform a one-off audit of your entire MSPs or an ongoing service where we continuously review and monitor your providers to ensure they continue to meet SLAs and deliver value for money.
Our reviews evaluate multiple factors of their service to you, including:
- Cost and value
- Incident response times
- Their documentation
- Achievement of targets and SLAs
- Security measures
- Regulatory compliance
- Your staff feedback